Accessibility Statement

Last Updated: January 2025

Our Commitment

York House Dental Practice is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Accessibility Standards

We aim to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following features to improve accessibility:

• Clear and consistent navigation
• Alternative text for images
• Sufficient color contrast
• Resizable text without loss of functionality
• Keyboard navigation support
• Clear and simple language
• Consistent layout and design
• Descriptive link text
• Form labels and instructions

Ongoing Efforts

We are continuously working to improve accessibility by:

• Regularly reviewing our website for accessibility issues
• Training our staff on digital accessibility
• Including accessibility in our design and development process
• Working with accessibility consultants when needed

Known Limitations

While we strive for accessibility, some areas may have limitations:

• Some older PDF documents may not be fully accessible
• Third-party content or tools may have accessibility limitations
• Some interactive features may require javascript

We are actively working to address these limitations.

Assistance Available

If you need assistance accessing information on our website or require accommodation for a disability, we are here to help. Please contact us using one of the following methods:

Tel: 01932348864

Email : yorkhousedental@gmail.com

In Person: Visit our practice at Lavender Park Road, West Byfleet, Surrey KT14 6ND
Post: York House Dental Practice, Lavender Park Road, West Byfleet, Surrey KT14 6ND

Alternative Formats

We can provide information in alternative formats including:

• Large print documents
• Audio descriptions
• Easy-read versions
• Braille (upon request)

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement.

Compliance Status

We believe our website partially conforms to WCAG 2.1 Level AA standards. We are committed to achieving full conformance and regularly assess our compliance status.

Third-Party Content

We are not responsible for the accessibility of third-party content or websites linked from our site. However, we encourage our partners to provide accessible content and will consider accessibility when selecting third-party services.

Physical Accessibility

Our dental practice premises are accessible to people with disabilities, featuring:

• Level access entrance
• Accessible parking spaces
• Accessible toilet facilities
• Ground floor treatment rooms

For specific accessibility needs regarding your visit, please contact us in advance so we can ensure appropriate arrangements are in place.

Review Date

This accessibility statement was last reviewed in January 2025. We review our accessibility regularly and update this statement as needed.