Last Updated: January 2025
Our Commitment
At York House Dental Practice, we are dedicated to ensuring that our website and dental services are accessible to everyone, including people with disabilities. Our Accessibility Statement reflects our ongoing commitment to providing an inclusive experience, applying recognized accessibility standards, and continuously improving digital and physical access for all users.
Accessibility Standards
We aim to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, which provide comprehensive guidance to make digital content more accessible for people with disabilities. This includes improving usability, readability, and navigation for all users, regardless of ability.
Accessibility Features
Our website incorporates multiple features to enhance accessibility:
- Clear and consistent navigation throughout the site
- Alternative text for images and icons
- High color contrast for readability
- Text resizing without loss of content or functionality
- Full keyboard navigation support
- Simple, clear language for content
- Consistent layout and design elements
- Descriptive links and buttons
- Clearly labeled forms with instructions
Ongoing Efforts
We are committed to continuous improvement in digital accessibility by:
- Regularly reviewing our website for accessibility issues
- Training our staff on accessibility awareness and best practices
- Integrating accessibility in our website design and development processes
- Consulting accessibility experts as needed to enhance compliance
Known Limitations
Despite our efforts, some limitations may exist:
- Older PDF files may not fully comply with accessibility standards
- Third-party content or tools may have accessibility restrictions
- Certain interactive features may require JavaScript to function
We actively work to identify and resolve these limitations whenever possible.
Assistance Available
If you experience difficulties accessing our website or need accommodation due to a disability, we are happy to assist. Please contact us:
Post: York House Dental Practice, Lavender Park Road, West Byfleet, Surrey KT14 6ND
Phone: 01932 348864
Email: yorkhousedental@gmail.com
In Person: Lavender Park Road, West Byfleet, Surrey KT14 6ND
Alternative Formats
Information can be provided in accessible formats such as:
- Large print documents
- Audio descriptions
- Easy-read versions
- Braille (upon request)
Feedback
We welcome your feedback on website accessibility. Please let us know if you encounter barriers or have suggestions for improvement.
Compliance Status
Our website partially conforms to WCAG 2.1 Level AA standards. We are committed to achieving full compliance and regularly review our accessibility measures.
Third-Party Content
We cannot guarantee the accessibility of third-party websites or content. However, we encourage our partners to provide accessible content and consider accessibility when selecting third-party services.
Physical Accessibility
Our dental practice premises are designed to be fully accessible, including:
- Level access entrance
- Accessible parking spaces
- Accessible toilet facilities
- Ground floor treatment rooms
For specific requirements, please contact us in advance so we can make appropriate arrangements.
Review Date
At York House Dental Practice, we are committed to ensuring that our services are accessible to all patients, both online and within our practice. This Accessibility Statement, last reviewed in January 2025, reflects our ongoing dedication to meeting and exceeding accessibility standards. We regularly review our website to ensure that patients, including those with disabilities, can easily access important information about our dental treatments, services, and contact details. Our goal is to provide a user-friendly online experience that supports everyone in finding a trusted dentist or dental clinic with ease.
