A first dental visit should feel calm, clear, and supportive. At York House Dental Practice in West Byfleet, Surrey, new patients are welcomed with a straightforward process that reviews oral health, answers questions, and plans the right care at a comfortable pace.
Think of this visit as a health check for your mouth—like an MOT for your smile.
Before the Appointment
- Complete new patient forms in advance if possible
- Bring a list of medications and medical conditions
- Bring recent dental X‑rays or records, if available
- Note any concerns: sensitivity, bleeding gums, jaw clicking, or loose dental work
- Tip: Brush and floss as normal beforehand—no need to “overbrush,” we want to see what needs attention
What Happens During the Visit
Welcome and History
- Quick discussion about medical history, dental concerns, and goals (e.g., fresh breath, whiter teeth, stronger gums)
Comprehensive Examination
- Teeth, gums, bite, jaw joints, and soft tissues (tongue, cheeks, palate) are assessed
- Oral cancer screening included as part of routine care
Digital X‑rays (if needed)
- Taken only when clinically necessary to check for hidden decay, bone levels, or infections
Professional Cleaning (if suitable on the day)
- Scaling and polishing to remove plaque and tartar, smooth teeth, and lift surface stains
- Gum health measured to spot early gum disease
Personalised Advice
- Guidance on brushing technique, interdental cleaning, diet, and product selection (toothpaste, mouthwash, brush heads)
- A realistic home care plan to fit your schedule
Treatment Plan (if needed)
- Clear step-by-step options: urgent vs. elective care, likely costs, and visit order
- Timelines designed to fit your diary and budget
Treatment Duration
- Typical new patient visit: 45–60 minutes
- Complex issues may require a separate hygiene session or follow-up consultation
Cost Factors
- Whether X‑rays are required
- Whether a full hygiene clean is completed during the visit
- Complexity of findings (simple maintenance vs. restorative needs)
- Any additional tests or scans if clinically indicated
Tip: Preventive visits are generally more affordable than delaying care until pain or infection occurs
Ideal Patients for a Structured First Visit
- New to the area or returning after a gap
- People with bleeding gums, bad breath, or sensitivity
- Patients with older crowns or bridges seeking a long-term check
- Families wanting a calm, step-by-step approach, including children
Common Questions
Will it hurt?
- Routine exams and X‑rays should not hurt. Cleanings may feel slightly tender if gums are inflamed, but this settles quickly
Will I get a cleaning on the first visit?
- Often yes, if clinically appropriate. Heavy build-up or gum disease may require a separate, longer hygiene session
How often should I return?
- Many patients return every six months. Those with gum disease, braces, or higher risk may be reviewed more frequently
Patient Feedback (Typical)
- “Everything was explained in plain language.”
- “I didn’t feel rushed and left with a clear plan.”
- “The cleaning made a noticeable difference the same day.”
Possible Side Effects
- Mild gum tenderness after a thorough clean
- Temporary sensitivity to cold for a day or two
- X‑rays: modern systems use very low exposure with no lingering effects
Benefits of a Well-Structured First Visit
- Early detection of problems before pain starts
- Tailored plan that fits health goals and budget
- Fresh, clean feel and breath after a professional polish
- Peace of mind from a clear picture of oral health
What to Bring
- Photo ID, medication list, and any past dental records
- Dental insurance details if applicable
- A short list of questions or concerns
After Your First Visit
- You’ll receive a clear plan: preventive steps, required treatment, and recall schedule
- Product recommendations matched to your needs (brush heads, fluoride level, interdental tools)
- Reminder options offered to make keeping appointments easy
